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Falcon Property recently scooped two separate accolades at the Experts in Property Awards 2021.

With the ceremony held via Zoom, the Experts in Property Awards 2021 was well-attended by its member agencies across Cornwall, Devon, Dorset, Somerset and Bristol and celebrated what was most important in agency in 2021, majoring on training, online marketing and community involvement.

Falcon won two awards across the seven awards categories.

Best Trained Agency Staff

The first Falcon award was a Silver win in the Training category. The Experts in Property network provides an extensive training programme on all aspects of agency, with some of the industry’s top trainers. This award is for the agencies with a major focus on training for all staff members, placing them among the best in their field, in legislation, best practice and all aspects of marketing, selling and letting homes. 

Customer Service – Falcon Property

And the second proves the Falcon team’s dedication to client satisfaction, being crowned top of the crop with a Gold in Customer Service. This award was based on analysis of ratings and feedback from several sources and Falcon stood out as a true customer services champion. 

The feedback on the well-known independent reviews platform, Feefo scores Falcon with a fantastic 4.9 out of 5 from 198 reviews. Words most commonly used to describe the Falcon team are professional, friendly, efficient, informative, supportive and probably the most common – excellent. The reviews speak for themselves. This is just a handful:

“Best estate agent I've dealt with (for buying and selling) - friendly, no pressure, keeping us up to date and going the extra mile.” 

“Just the best. Six weeks to sell my property from going on the market to completion day!! Can't get better than that. All the staff are professional, thoughtful, and efficient. I'm not surprised they have the lion share of the market."

“We sold our property though Falcon and can’t rate them highly enough. The sale wasn’t straight forward but Jennifer and Claudia were brilliant at keeping us updated. Nothing was too much trouble. Efficient and very professional, a pleasure to deal with.”

“I’d definitely be very happy to buy from Falcon in the future, they were the best thing about the buying process, apart from the house of course!”

“Exceptional service – highly recommend. Really impressed with the service from start to finish. Our sale/purchase had several hurdles all of which were overcome. Would highly recommend.”

“The quality of service from start to finish was impeccable. Every piece of information was communicated in a timely professional manner, with excellent advice given through the whole process. Would happily recommend and use again.” 

“Amazing. Every single member of staff at Falcon goes above and beyond to help. I couldn't be happier with the service received, and the value for money. I wouldn't want to go anywhere else.”

“Thorough, professional and supportive at every step of the way. I have had the privilege of buying and selling several times through Falcon now and I would recommend to everyone!”

Falcon are passionate about property and having first opened the doors back in 1990 they are Plymouth's longest established estate agent. Falcon are a member of the Experts in Property which is a network of  independent estate agents with offices throughout the Southwest, all working together to sell more homes for clients. 

THINKING OF SELLING???

To arrange a free property valuation or to discuss any property-related matter, call the Falcon team on 01752 600444 or pop into the office on Mannamead Road in Plymouth for what will most likely be the best FREE cup of coffee you will get. 

 

We are looking for a new member of staff to show prospective buyers around some of our lovely properties. 

Could this be you? It is not a full-time position. 

The successful applicant would be self-employed and be able to help on Saturdays and on some days in the week when we are busy. 

You would be part of our 'Pool' of viewing personal, called upon when needed. 

If you are interested then please contact myself, David Vernon on 01752 600444 or email me on This email address is being protected from spambots. You need JavaScript enabled to view it.

Here at Falcon we would like to show our very own, huge, appreciation to the NHS and key workers for all that they have done for so many over the past 12 months particularly. Therefore, if you are working for the NHS, and or, are a key worker and are looking to sell your property, we now offer a fabulous 25% reduction off our selling fees ( off our standard rate of 1.5% + vat and subject to a minimum fee of £1440 including vat ( £1200 + vat ). Available to all new clients form the 1st of May 2021. You will still get our superb suite of marketing that we put in place for our valued clients such as the awesome 3D virtual tours and video walkthroughs together with professional quality photographs. You will also benefit from premium Listings on Rightmove and a feature property advert. All our properties are showcased on Rightmove, Zoopla and On The Market.
 
Also, If you are a landlord with a property to let, you are a key worker and or work for the NHS, we now offer 25% off of our standard Fully Managed fees for 6 months, along with a free Landlord Transfer Service. This is to bring your property (or properties) form your existing letting agent across to us! This is based on our standard managed fee of 12%. If you are looking to use our tenant find only service, we are offering a 25% reduction on our standard fee. This makes this service just £450! You will still get our superb suite of marketing that we put in place for our valued landlords such as the awesome 3D virtual tours and video walkthroughs together with professional quality photographs.
So, hopefully, this is us going someway to saying thank you to these amazing workers out there and to help in any way that we can.
 
Please click on this link for more amazing discounts available to NHS and key workers https://www.healthstaffdiscounts.co.uk/town.aspx?t=Plymouth
 
Please call us for a free valuation on 01752 600444 :-)
 
NAEA ARLA The Property Ombudsman Deposit Protection Scheme Rightmove Zoopla Primelocation OnTheMarket